Question Overview: This question will help you determine if your applicant has the drive to succeed. They should be able to demonstrate that they have a history of success. This can be in the form of a promotion, a new account or a new skill.
Sample Answer: I was promoted to account manager after only six months on the job. I was able to exceed my sales quota by 20%.
Question Overview: This question is designed to identify if the applicant is aware of their own weaknesses and can demonstrate how they are working to improve them. It's important that your account manager is honest about their shortcomings. If they are not aware of them, they won't be able to improve.
Sample Answer: I'm not always punctual. I'm working on improving my time management skills.
Question Overview: This question will help you determine if your candidate is a good fit for your company. You want to hire someone who has the same values and goals as your organization.
Sample Answer: I want a company that is stable and one that I can grow with. I want a company that is willing to invest in me and my career.
Question Overview: This question is designed to determine if your applicant is familiar with your company and its products. It will also help you identify if they have done their research on the position and company.
Sample Answer: I know that Google is a leader in online search. I also know that Google has a reputation for innovation and quality. I'm excited to learn more about the company and its products.
Question Overview: Relocation is a common requirement for account managers. If your candidate is unwilling to move, they may not be the right fit for your company.
Sample Answer: I'm willing to relocate if it's in the best interest of my career.
Question Overview: This question is designed to see how your applicant thinks and what their values are. You want to hire someone who is honest and sincere. If your applicant is a materialistic person, they may be more focused on money than the job.
Sample Answer: I'd buy a car that's fuel efficient and safe. I'd also want one that's easy to park in the city.
Question Overview: This question is designed to gauge the applicant's ability to lead others. As an account manager, you will be managing a team of sales representatives. You want to hire someone who can motivate their team and guide them to success.
Sample Answer: I've been a leader on my softball team for the last three years. I've been able to motivate my teammates and guide them to victory.
Question Overview: This question is designed to test the applicant's knowledge of probability. The law of probability is a mathematical formula that determines the likelihood of an event occurring. It is used in statistics and gambling.
Sample Answer: The law of probability states that the more times an event occurs, the more likely it will occur again. For example, if you flip a coin ten times and it lands on heads each time, it's more likely that it will land on heads the eleventh time.
Question Overview: This question will help you to understand what your applicant expects from the position. They should be able to demonstrate that they have a clear understanding of the job description and what is expected of them.
Sample Answer: I'm looking for a position where I can use my skills to help your company grow. I want to contribute to your success.
Question Overview: This question is used to determine if the applicant is interested in the position. If they are not, they may be less likely to perform well.
Sample Answer: I'm ready to start as soon as possible.
Question Overview: This question is designed to determine if the applicant has a clear idea of their career goals. If they do, you can be sure that they will work hard to achieve them. If they don't, you may want to reconsider hiring them.
Sample Answer: I want to be a top salesperson in the company. I also want to be a leader in the industry.
Question Overview: This question is intended to determine if your candidate is a good fit for your company's culture. They should be able to demonstrate that they are a team player and that they are willing to work hard to achieve the company's goals.
Sample Answer: I'm a team player who works hard to achieve the company's goals. I'm also a good listener and I like to help people.
Question Overview: Account managers are expected to exceed their quotas. This question will identify if your applicant is willing to go the extra mile to achieve success.
Sample Answer: I was able to sell a client on a new service that they didn't initially request. I was able to show them how it would benefit them and they agreed.
Question Overview: This question is designed to see how well your candidate can sell. The ability to sell is an important skill for account managers. They should be able to present your company's products in a way that is convincing and appealing to the customer.
Sample Answer: I'd show them how this pen is made of high-quality materials and how it will last for years. I'd also show them how it looks great and writes smoothly.
Question Overview: Account managers will be working with technology on a daily basis. They will need to be able to use technology to communicate with clients and colleagues. They will also need to be able to use technology to find information. Your applicant should be able to demonstrate that they are familiar with the latest technology and can use it in their work.
Sample Answer: I'm familiar with the latest technology and I use it in my work. I'm also familiar with the latest software programs that can help me manage my time and tasks.
Question Overview: This question will help you determine if your applicant is a good time manager. Account managers are responsible for a lot of different tasks and they must be able to prioritize their work. They should be able to demonstrate that they are able to manage their time well and make the most of their day.
Sample Answer: I make sure that I have a schedule for the day. I also set aside time for breaks so that I can stay focused.
Question Overview: This question is designed to see how the applicant would handle a difficult situation. You want to hire someone who can handle pressure and remain professional. They should be able to demonstrate that they can communicate clearly and effectively.
Sample Answer: I'd ask her what she likes about the service. Then, I'd try to find a way to address her concerns.
Question Overview: This is a classic interview question. The best way to answer this question is to turn the weakness into a positive. For example, if you are a perfectionist, you could say that you sometimes take too long to complete a task because you want it to be perfect.
Sample Answer: I'm a perfectionist. I take too long to complete a task because I want it to be perfect.
Question Overview: This question is designed to find out if your candidate has the interpersonal skills to retain clients. A good account manager will have a strong understanding of their client's needs and be able to demonstrate how your company can meet those needs. They should be able to identify common problems and work with the client to find solutions.
Sample Answer: I listen to my clients and learn about their needs. Then, I present solutions that will help them achieve their goals.
Question Overview: This question is designed to determine how well your candidate can handle a difficult situation. If they are unable to sell a product that they don't believe in, they may not be able to sell your products and services.
Sample Answer: I would find out what the client needs and then present the product that best meets those needs.