Question Overview: This question is designed to determine if the candidate is willing to relocate for the job. The ideal candidate will have a good reason for relocating and will be able to explain why they are willing to move.
Sample Answer: I want to relocate because I am looking for a new opportunity that will allow me to expand my skills and experience.
Question Overview: The interviewer wants to know why the candidate is interested in the position. The ideal candidate will have a genuine interest in the position and the company. They will also be able to explain how their previous experience makes them a good fit for the position.
Sample Answer: I am interested in this project because I have experience developing online communities and I believe this is a good opportunity to expand my skills.
Question Overview: This is a classic interview question that reveals a lot about the candidate. The interviewer wants to see if the candidate has a sense of humor and can think on their feet. The ideal candidate will have a sense of humor and be able to answer the question in a way that is not too personal.
Sample Answer: My favorite brand of shoes is Nike. I like the way they fit and I have several pairs in different colors.
Question Overview: This question is designed to reveal how well the candidate understands the company and its goals. The ideal candidate will have researched the company and its products or services. They should provide examples of how they can contribute to the company's success.
Sample Answer: I have researched your products and services and believe that I can contribute to your success. I have experience with your products and understand how they can be improved.
Question Overview: This question reveals how the candidate has built communities in the past. The ideal candidate will have experience with creating communities from the ground up and will know how to promote them to the target demographic. The candidate should have a working knowledge of the tools and strategies necessary to build a community from scratch.
Sample Answer: I used a variety of strategies to build a community from the ground up. I promoted the community on social media and used SEO strategies to increase web traffic. I also created content that explained why followers should join the community and what benefits come with membership.
Question Overview: The community manager should have a clear vision of how to help the community achieve its goals. The ideal candidate will have a plan to increase the membership and engagement of the community. The manager will also know how to use the community's resources to achieve the vision.
Sample Answer: I used a variety of strategies to increase membership and engagement in the community. I created a plan to reach out to prospective members and encourage them to join. I also used social media to promote the community and increase its presence in the industry.
Question Overview: This is a common question for all candidates, and the answer should show that the individual has a plan for their career. The ideal candidate will have a clear vision for their future and be able to explain how their skills will help them achieve their goals.
Sample Answer: I see myself in a management role with a company that values my experience and expertise in community management. I will use my skills to manage multiple communities and develop new strategies for increasing membership.
Question Overview: This question is designed to see if the candidate has the skills to manage a community. The ideal candidate will show that they are a leader who can motivate members and solve problems. They will also be able to work with different personalities and have the ability to make decisions on their own.
Sample Answer: I am a strong leader who is able to motivate members of the community and solve problems. I am able to work with different personalities and make decisions on my own.
Question Overview: This question is designed to reveal the candidate's knowledge of the job and their interest in the position. The ideal candidate will have a solid understanding of the job and its requirements. They will also show enthusiasm for the position and why they are interested in the company.
Sample Answer: I am a fit for this job because I have experience managing online communities and I am familiar with the industry. I have experience with different types of communities and I know how to promote them to new members.
Question Overview: This question is a good opportunity to discuss your passion for the position and why you are the best candidate. The ideal candidate will have a strong understanding of the position and the skills necessary to succeed in the role.
Sample Answer: I am passionate about community management and have developed a strong understanding of the position through my work experience. I have used my skills to develop online communities and increase their membership.
Question Overview: The candidate should have experience working with seniors because they are a large part of the community. The ideal candidate will have experience with seniors in a professional setting, such as a community center or senior living facility.
Sample Answer: I worked with seniors at a senior center where I was responsible for providing customer service and managing the facility. I interacted with seniors on a daily basis and learned how to provide them with the best experience possible.
Question Overview: The answer to this question should show that the candidate understands the metrics used to measure success in an online community. The metrics include the number of members, interactions between members, and the amount of content created by members. The ideal candidate will have experience using these metrics to gauge the success of a community.
Sample Answer: I used a metric to measure the success of the community and manage its growth. I tracked the total number of members and interactions between members and compared the statistics to the company's goals at varying milestones.
Question Overview: The community manager is responsible for the success of the community, and this question should reveal how they will contribute to the company's goals. The ideal candidate will have a good understanding of the company's vision and how their experience can help the company achieve its goals.
Sample Answer: I believe my experience with developing communities can help the company reach its goals. I have a working knowledge of the company's vision and products and can use my experience to develop a successful community.
Question Overview: This is a behavioral-based question that requires the candidate to share their personal definition of hospitality. The ideal candidate will have a strong understanding of hospitality and how it applies to the community manager position.
Sample Answer: Hospitality means providing a warm welcome to visitors and making them feel comfortable in the community. I make sure that members feel like they are part of the community and that they have a voice in the decision-making process.
Question Overview: This is a fun question that gives the candidate a chance to show their creativity. The ideal candidate will have a unique idea for an event that will attract members and make them want to attend. The event should be something that the community manager has experience planning and executing.
Sample Answer: My dream event would be a large-scale music festival where the community members could meet and interact with each other. I would use the festival as a way to promote the community and encourage members to join.
Question Overview: This question is a good opportunity to negotiate the salary range for the position. The candidate should expect a salary within the range of the position and be prepared to explain why they are worth the salary amount.
Sample Answer: I expect a salary in the range of $X to $Y based on my experience and skills. I have experience managing communities and increasing web traffic.
Question Overview: This question is designed to determine if the candidate has experience with the type of project that the company is currently working on. The ideal candidate will have experience with similar projects and will be able to provide examples.
Sample Answer: I worked on a project that involved creating a community for a large corporation. The company wanted to increase brand awareness and drive more traffic to its website. I created a marketing plan that included social media and SEO strategies.
Question Overview: Community managers must resolve conflicts among members and provide customer service to resolve issues. The ideal candidate will have experience resolving conflicts and providing customer service to members.
Sample Answer: I handled conflicts by listening to both sides of the issue and providing a solution that was fair to both parties. I used my experience as a moderator to find a compromise that satisfied both parties.
Question Overview: This is a fun question that is intended to reveal the candidate's personality and sense of humor. The ideal candidate will have a unique answer that shows their personality and sense of humor.
Sample Answer: My superpower is the ability to make anyone laugh. I use my sense of humor to make people feel comfortable around me and to make them feel at ease when they are in a stressful situation.
Question Overview: This is a difficult question because it requires the candidate to think about how they would handle a sensitive situation. The answer should show that the candidate has experience with difficult situations and knows how to resolve them. The ideal candidate will have experience with the situation and know how to handle it in a professional manner.
Sample Answer: I would contact the authorities and explain the situation. I would also take steps to remove the resident's profile from the community.