Top Crew Member Interview Questions with Example Answers [2022]

Prepare for your Crew Member interview by going through these most asked Crew Member interview questions. Additionally, get access to sample answers and interviewer's expectations.

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  • Question: What is your greatest strength?
  • Question Overview: This question is a classic interview question that helps you learn about the candidate's strengths and weaknesses. It also helps you learn about their self-awareness and how they view themselves.

    Sample Answer: I am a very hard worker. I can stay focused on a task for hours and I always give my best effort.

      What the interviewer is looking for:
    • - A positive attitude
    • - A desire to learn and improve
    • - An ability to communicate effectively

  • Question: What do you think makes you a good candidate for this job?
  • Question Overview: This question is a great way to get the candidate to talk about their strengths and experience. It also gives you insight into how they think about their own skills and abilities. You can also use this question to learn more about the person's interests, since you can ask them to elaborate on the skills they mention.

    Sample Answer: I have a lot of experience working with customers and I am always looking for ways to improve my customer service skills.

      What the interviewer is looking for:
    • - Detailed answers about past experience
    • - A positive outlook on their own abilities
    • - A desire to work in customer service

  • Question: What is your definition of good customer service?
  • Question Overview: This question is a great way to see if the candidate has any experience with customer service. It also helps you to learn about their values and priorities. The answer to this question will tell you if they are likely to be a good fit for your company.

    Sample Answer: Good customer service is when the customer feels like they are being treated fairly and that the employee is trying to help them.

      What the interviewer is looking for:
    • - Detailed
    • - thoughtful answers
    • - A desire to help customers
    • - A focus on customer satisfaction

  • Question: Tell me about a time when you had to work with someone that you didn’t know.
  • Question Overview: This question helps you to find out if the candidate is a good team player. It also gives you insight into their ability to work with people they do not know.

    Sample Answer: I worked with a group of people on a project for school. We had to work together to complete the project, and I was able to work well with everyone.

      What the interviewer is looking for:
    • - Teamwork skills
    • - Ability to work with people they do not know
    • - Interest in working with others

  • Question: What is your favorite product in the store?
  • Question Overview: This question is a way to see what the candidate's interests are. It also helps you learn about the person's knowledge of your products and their enthusiasm for your business.

    Sample Answer: I love the classic hamburger here. The meat is always fresh and the bun is perfectly toasted.

      What the interviewer is looking for:
    • - Detailed descriptions of favorite products
    • - Knowledge of products and company
    • - Interest in customer service

  • Question: What are some of the qualities that a good customer service representative should have?
  • Question Overview: This question is useful because it gives you insight into the person's values and priorities. It also helps you to learn about their past experience with customer service and how they would approach the job.

    Sample Answer: Good customer service representatives are friendly, patient, and helpful. They are also good at listening to customers and responding to their needs.

      What the interviewer is looking for:
    • - Knowledge of customer service
    • - Interest in helping others
    • - A desire to work in a customer-service position

  • Question: What is your availability and why do you want to work with us?
  • Question Overview: This question helps you find out if the candidate will be available to work when you need them. It also helps you find out if they are interested in working for your company.

    Sample Answer: I'm available any time after 5 p.m. on weekdays and all day on weekends. I would like to work here because I love the food and I think it would be a great place to work.

      What the interviewer is looking for:
    • - A schedule that fits with your business
    • - A genuine interest in working for your company
    • - A desire to learn about the company

  • Question: Who is your favorite person?
  • Question Overview: This question helps you learn about the person's values and priorities. It also helps you learn about their interpersonal skills and how they relate to others.

    Sample Answer: My favorite person is my grandmother. She has always been there for me, and she has taught me a lot about life.

      What the interviewer is looking for:
    • - A person who is respected
    • - A person who is admired
    • - A person who is loved
    • - A person who is respected and admired

  • Question: How would your friends describe you?
  • Question Overview: This question gives you insight into the person's personality and helps you learn about their interests. It also gives you a chance to see how they describe themselves.

    Sample Answer: My friends would say that I'm a hard worker who is always willing to help out. They would also say that I'm very friendly and easy to get along with.

      What the interviewer is looking for:
    • - A positive and honest description of their personality
    • - A desire to work with a team
    • - A desire to work in customer service

  • Question: What is your work experience?
  • Question Overview: This question helps you learn about the candidate's work history, so you can see if they have any relevant experience that will help them succeed in your company. It also helps you learn about their personality and how they will fit in with your team.

    Sample Answer: I've been working at a local restaurant for the past three years. I started out as a busboy and worked my way up to server. I really enjoy working with customers and making sure they have a great experience.

      What the interviewer is looking for:
    • - Detailed descriptions of past jobs
    • - Interest in working in the food industry
    • - Ability to follow policies and procedures

  • Question: When it comes to preparing an order, which is more important: speed or accuracy?
  • Question Overview: This question helps you find out if the person understands the importance of accuracy in a food service job. You can also learn about their work ethic by seeing how they prioritize speed and accuracy.

    Sample Answer: Accuracy is more important because I want to make sure that the customer gets exactly what they ordered.

      What the interviewer is looking for:
    • - Accuracy
    • - Speed

  • Question: What's your favorite animal?
  • Question Overview: This is a fun question to ask because it gives you insight into the person's personality. You can learn about their values and interests by seeing if they choose a wild animal or a domesticated one.

    Sample Answer: I like cats. They're cute and independent, but they're also affectionate when they want to be.

      What the interviewer is looking for:
    • - Their favorite animal
    • - Their values and interests

  • Question: Do you have a food handlers card?
  • Question Overview: This question is a standard part of the interview process for food service jobs. It is a legal requirement in many states that employees have a food handlers card, so it is important to make sure that all of your employees are legally allowed to handle food.

    Sample Answer: Yes, I have a food handlers card.

      What the interviewer is looking for:
    • - A willingness to follow legal requirements
    • - A desire to work in the food industry

  • Question: What do you know about us?
  • Question Overview: This question helps you find out how much the candidate knows about your company and its products. It also gives you insight into their interest in your business.

    Sample Answer: I know that you have a wide variety of menu items, and I have read the menu online.

      What the interviewer is looking for:
    • - Detailed knowledge about company
    • - Interest in company and products

  • Question: What does respect mean to you?
  • Question Overview: This question helps you to learn about the candidate's values and priorities. It also helps you to see how they would interact with other crew members and customers.

    Sample Answer: Respect means treating everyone with kindness and being considerate of their needs.

      What the interviewer is looking for:
    • - Respect for other people
    • - Respect for the restaurant
    • - Respect for the job

  • Question: Are you planning to have a child?
  • Question Overview: This question is important because it helps you find out if the candidate will be able to work the hours required by your business. If they are planning to have a child, you can ask them about their plans for working around their pregnancy and childcare.

    Sample Answer: I am not planning on having a child in the next year.

      What the interviewer is looking for:
    • - An honest answer
    • - A plan for childcare
    • - A plan for maternity leave

  • Question: When are you available?
  • Question Overview: This question is a simple way to find out if the candidate is available to work the hours you need. It also gives you an idea of how flexible they are, which is helpful if you need to schedule them around other employees.

    Sample Answer: I am available any time after school.

      What the interviewer is looking for:
    • - Flexible availability
    • - Interest in working nights and weekends

  • Question: What made you apply to wingstop?
  • Question Overview: This question helps you learn about the candidate's interest in your company. It also gives you an opportunity to learn more about their personality and what they value.

    Sample Answer: I've always loved the food here, and I've heard good things about the company. I'm excited to get started!

      What the interviewer is looking for:
    • - An interest in the food industry
    • - A desire to work in a customer-service environment
    • - A desire to work in a fast-paced environment

  • Question: What is your biggest weakness?
  • Question Overview: This question is a classic interview question, but it is still a good one to ask because it gives you insight into the candidate's character. You can learn a lot about the person's honesty and self-awareness by how they answer this question.

    Sample Answer: I tend to get too focused on one task and forget about everything else.

      What the interviewer is looking for:
    • - Honesty
    • - Self-awareness

  • Question: Can you handle multiple tasks at the same time?
  • Question Overview: This question helps you to find out if the candidate is capable of handling multiple tasks at once. It also helps you to see if they are able to prioritize tasks and follow through with them.

    Sample Answer: I am very good at multitasking. I can handle several tasks at once and still get everything done on time.

      What the interviewer is looking for:
    • - Ability to multitask
    • - Prioritization skills
    • - Ability to follow through with tasks