Top Delivery Driver Interview Questions with Example Answers [2022]

Question Overview: This question is a great way to see how the candidate thinks about customer service. You can learn if they have a good understanding of what it means to be polite, helpful and respectful.

Sample Answer: I think customer service means being polite and respectful to customers. I always try to be as helpful as possible.

What the interviewer is looking for:
• - A desire to make customers happy
• - A focus on the customer's needs
• - A willingness to go above and beyond

Question Overview: This question is a great way to see if the candidate has a reliable vehicle. You can also ask them about how they take care of their vehicle and what they plan to do with it in the future.

Sample Answer: I have a 2003 Ford Taurus that I take good care of. I plan to keep it for at least another year before I start looking for a new car.

What the interviewer is looking for:
• - A car that is in good condition
• - A plan for how the driver will maintain the car
• - A plan for how the driver will replace the car when it is time

Question Overview: This question lets you see how flexible the driver is. You may want to know if they are available during certain hours or if they can work weekends. This question also lets you know if they are willing to work overtime or if they have a lot of other commitments that would make it difficult for them to work for you.

Sample Answer: I am available from 9 a.m. to 5 p.m. Monday through Friday.

What the interviewer is looking for:
• - Availability during the hours you need
• - Flexibility in scheduling
• - A willingness to work overtime

Question Overview: This question helps you to see how the driver views your company. They should have researched your company enough to have some reasons for why they chose you over other companies. How the driver decides to answer this question lets you know whether they can phrase things discreetly, so it can help you see how they would react in a tricky customer service situation where they need to be polite.

Sample Answer: I want to work for your company because I appreciate the opportunity to have a flexible work schedule, and I enjoy driving.

What the interviewer is looking for:
• - Knowledge about what makes your company stand out
• - An answer that is more than just about money
• - Interest in the job

Question Overview: This question is a great way to see if the candidate is aware of the basic parts of a car. You can also ask them about how they would handle a situation where they need to fix a problem with their vehicle. This question can also help you to see if they are mechanically inclined and if they would be able to fix their own vehicle.

Sample Answer: I know that the oil filter is located under the hood and that it helps to lubricate the engine.

What the interviewer is looking for:
• - Knowledge of basic car parts
• - Ability to fix their own vehicle

Question Overview: This is a very basic question, but it is important to make sure the candidate knows their own name. You can also use this question to see if they are willing to be polite and respectful to you.

Sample Answer: My name is Jane Smith.

What the interviewer is looking for:
• - A willingness to be polite
• - Respect for the interviewer

Question Overview: This question is a standard interview question that helps you to figure out if the driver is currently employed. You can also use it to figure out how long they have been driving. It is important to know how long they have been doing this job because it can help you to figure out if they are experienced enough for the position.

Sample Answer: I was working as a delivery driver for a local business about six months ago.

What the interviewer is looking for:
• - The length of time since the last job
• - The length of time they have been driving

Question Overview: This question is a standard interview question that helps you to see how the candidate will fit into your company. You can learn if they are honest, if they are a hard worker, or if they are able to work well with others.

Sample Answer: I am a hard worker who always tries to do my best.

What the interviewer is looking for:
• - Honesty
• - Hard work
• - Teamwork

Question Overview: This question gives you a chance to see how the candidate responds to a difficult situation. You can learn how they handle angry customers, and you can also see if they are able to be polite and respectful even when they are dealing with a difficult person.

Sample Answer: I once had a customer who was upset because she had not received her package on time. I apologized for the delay and offered her a discount on her next order.

What the interviewer is looking for:
• - The ability to remain calm and polite
• - The ability to resolve issues
• - The ability to find solutions

Question Overview: This question lets you see how flexible the candidate is. You can also see if they are willing to work odd hours or if they have a specific schedule that they need to follow.

Sample Answer: I can start as soon as possible.

What the interviewer is looking for:
• - A willingness to work on weekends
• - A flexible schedule
• - An understanding of the importance of punctuality

Question Overview: This question helps you to see how the driver would handle the mundane parts of the job. You can also see if they would be able to stay focused on the task at hand.

Sample Answer: I usually listen to music or a podcast to keep my mind off of the monotony.

What the interviewer is looking for:
• - The ability to stay focused on the task at hand
• - The ability to stay positive in a boring situation

Question Overview: This is a standard question to ask of any driver, but it is especially important for delivery drivers. You want to make sure that they are safe and responsible drivers.

Sample Answer: I have no moving violations in the past 2 years and no DUIs within the last 7 years.

What the interviewer is looking for:
• - A clean driving record
• - A willingness to follow traffic laws
• - A history of safe driving

Question Overview: This question is a great way to get to know the candidate's background. It can help you figure out if they are a good fit for your company's culture. You can also use it to learn about their personality and whether they would be a good fit for the job.

Sample Answer: I am from a small town in California. I enjoy hiking and camping.

What the interviewer is looking for:
• - The candidate's hometown
• - Their family
• - Their interests

Question Overview: This question is a great way to see how the candidate would describe themselves. You can also use this question to see if they have a good relationship with their previous employer.

Sample Answer: My last employer would describe me as hard-working.

What the interviewer is looking for:
• - A positive word that shows a good relationship
• - A word that shows they are honest
• - A word that shows they are hard-working

Question Overview: This question is a standard one that you can ask to see if the driver has any criminal history or other problems that could affect your company. You can also ask about their driving record to see if they have any accidents or tickets that could cause you to get a bad reputation.

Sample Answer: I have never been in trouble with the law.

What the interviewer is looking for:
• - A clean criminal and driving record

Question Overview: This question is a great way to see how the driver thinks about their work. You can learn if they are motivated by money or if they are more interested in the job itself. The answer can also help you to see if the driver is willing to go above and beyond for the company.

Sample Answer: I want to do a good job because I enjoy helping people.

What the interviewer is looking for:
• - A desire to do a good job
• - A willingness to work hard
• - A desire to help others

Question Overview: This is a standard question that helps you to see if the driver is willing to follow the rules of the road. You can also get an idea of how they would handle a situation where they had to break a rule to get the job done.

Sample Answer: I will always follow all safety rules and regulations.

What the interviewer is looking for:
• - A willingness to follow all safety rules
• - A desire to learn the rules of the road
• - An understanding of how to handle situations where they have to break a rule

Question Overview: This is a question about the physical demands of the job. You want to make sure the driver can handle the physical requirements of the job.

Sample Answer: I have no problem lifting packages that weigh up to 50 pounds. I can also walk for up to 5 miles without getting tired.

What the interviewer is looking for:
• - The ability to lift heavy packages
• - The ability to stand for long periods of time
• - The ability to walk for long periods of time

Question Overview: This question lets you assess how the driver would handle a situation where they have to deal with a problem. You can see if they would be able to calmly and politely handle the situation or if they would get angry and yell at the customer.

Sample Answer: I would apologize for the mistake and offer to fix it.

What the interviewer is looking for:
• - The ability to remain calm
• - The ability to apologize
• - The ability to offer solutions

Question Overview: This question helps you to see how the candidate would handle a situation that you may not have thought of. It is important to see how they would react to a problem that you may not be able to anticipate.

Sample Answer: I would call my supervisor and ask for advice on how to handle the situation.

What the interviewer is looking for:
• - The ability to think on their feet
• - A willingness to take initiative
• - A desire to solve problems