Question Overview: Housekeepers are often required to travel abroad to clean homes of clients who are away for extended periods of time. The ideal candidate will be willing to travel abroad at any time. Does the applicant have any concerns about traveling abroad? Is the applicant aware of the risks involved with traveling abroad?
Sample Answer: I am willing to travel abroad at any time. I have never been abroad, but I am excited about the opportunity to travel and see new places.
Question Overview: The ideal candidate will have a positive attitude and be enthusiastic about the position. The applicant should be able to describe the company's mission statement and how they can contribute to the company's success. Focus on the applicant's ability to communicate their interest in the company and why they want to work for the company.
Sample Answer: I am interested in working with your company because I have heard great things about your mission statement and your commitment to excellence. I am very detail-oriented and I am confident that I can contribute to your success.
Question Overview: Housekeepers are often required to interact with clients. The ideal candidate should be able to handle any situation with a positive attitude and a smile. Does the applicant have experience interacting with clients? Does the applicant have experience dealing with difficult situations?
Sample Answer: I would always try to make the client feel comfortable. I would ask them if they would like me to call them a cab or if they would like me to wait for them. If they asked me to wait, I would offer them a bottle of water and some magazines while they were away.
Question Overview: The ideal candidate should be confident in their abilities and be able to explain why they are the best candidate for the job. The applicant should be able to list specific skills that make them a good housekeeper. Does the applicant have excellent time management skills? Are they a quick learner? Are they willing to learn new skills?
Sample Answer: I am the best candidate for the job because I have excellent time management skills and I am a quick learner. I am willing to learn new skills and will always do my best to complete my tasks in a timely manner.
Question Overview: The ideal candidate is looking for a job that will challenge them. Focus on why the applicant is interested in this particular position. Does the applicant want to work for a company that offers training? Does the applicant want to work for a company that offers advancement opportunities?
Sample Answer: I am looking for a position that will challenge me. I have been a housekeeper for five years and I am ready to take on new responsibilities. I am interested in learning new skills and I want to advance my career.
Question Overview: Housekeepers often clean hotel rooms. The ideal candidate should be able to explain their experience in a hotel room. Focus on the applicant's ability to clean a hotel room and their level of expertise. Does the applicant have experience cleaning a hotel room with a large number of guests? Does the applicant have experience cleaning a hotel room with a large number of guests and multiple rooms?
Sample Answer: I have cleaned several hotel rooms in my previous housekeeper position. I am comfortable cleaning rooms with a large number of guests and multiple rooms.
Question Overview: The ideal candidate will have a system for cleaning a room. Does the applicant clean the room from top to bottom, or do they clean one area at a time? Does the applicant clean the room in a specific order, or does the applicant clean the room based on what needs to be done?
Sample Answer: I always start by cleaning the bathroom and kitchen. I then move on to cleaning the bedrooms and finally the living room. I like to clean each room from top to bottom, but I also like to clean each room based on what needs to be done.
Question Overview: The ideal candidate will be able to discuss their strengths and weaknesses in a professional manner. Focus on the applicant's ability to describe their weaknesses and how they are working to improve them. Does the applicant have a positive attitude towards their weaknesses?
Sample Answer: My biggest weakness is that I am a perfectionist. I am always striving to do my best and sometimes this can be a weakness because I may spend too much time on a task. However, I am working on improving this by delegating tasks to others when I am unable to complete them myself.
Question Overview: The ideal candidate should be able to explain what they would pay attention to while cleaning. Focus on the applicant's ability to focus on the task at hand and why they would pay attention to a specific area. Does the applicant pay attention to the condition of the floor? Does the applicant pay attention to the condition of the walls?
Sample Answer: I would pay attention to the condition of the floor and walls. I would also pay attention to any dirt or stains on the furniture.
Question Overview: The ideal candidate will be able to give a specific time frame for cleaning a normal size apartment. The applicant should also be able to explain why they selected that time frame. Does the applicant clean multiple homes per day? Is the applicant working with a team? Is the applicant cleaning a home by themselves?
Sample Answer: I would say that it takes me approximately two hours to clean a normal size apartment. I clean multiple homes per day, so I am used to working quickly. I also have a team of two other housekeepers who help me complete my tasks.
Question Overview: The ideal candidate should be able to provide a detailed definition of housekeeping. Does the applicant have a broad definition of housekeeping, or does the applicant only focus on cleaning? Does the applicant know what tasks are included in housekeeping?
Sample Answer: Housekeeping is the process of cleaning and maintaining a home. I clean and maintain my home every week.
Question Overview: The hospitality industry is a broad term that encompasses many different jobs. Focus on the applicant's experience in the hospitality industry, not the specific job title. Is the applicant a server, bartender or a housekeeper? How long has the applicant been working in the hospitality industry?
Sample Answer: I have been working in the hospitality industry for five years. I started as a server and moved into housekeeping two years ago.
Question Overview: Housekeepers often face challenges that test their ability to think on their feet. The ideal candidate should be able to explain a difficult challenge and how they overcame it. Did the applicant have to clean a home that was in disarray? Did the applicant have to work with a difficult client? Did the applicant have to work with a difficult coworker?
Sample Answer: I once had to clean a home that had been ransacked by burglars. The client had been out of town for several days and returned to find her home in complete disarray. I was able to clean the home and make it presentable for the client in just three hours.
Question Overview: The ideal candidate should be available to start immediately. If the applicant is not available to start immediately, they should be able to provide a specific date when they will be available. Does the applicant have a flexible schedule? Is the applicant willing to work weekends?
Sample Answer: I am available to start immediately. I am also willing to work weekends if needed.
Question Overview: The ideal candidate will have a positive attitude about being a housekeeper. Focus on the applicant's enthusiasm for the job and their ability to express their love for the job. Does the applicant enjoy cleaning? Do they enjoy interacting with clients?
Sample Answer: I love being a housekeeper because I get to clean homes all day long. I also enjoy interacting with my clients and making sure they are happy with my work.
Question Overview: Housekeepers are required to know the pH of different cleaning products. The ideal candidate should be able to explain what the pH of Green Clean is and why it is important.
Sample Answer: Green Clean has a pH level of 10.5. This is important because it allows the product to clean without damaging surfaces.
Question Overview: The ideal candidate should be able to explain their experience in a way that highlights their skills. Focus on the applicant's ability to work with others, their ability to work independently and their ability to work quickly.
Sample Answer: In my previous position, I was required to clean a home for a family of five. I was able to complete the cleaning of the home in less than three hours. I was also able to complete all of my tasks without any help from my team members.
Question Overview: The ideal candidate will be able to provide you with a schedule that fits your needs. If you are looking for a housekeeper who is available every day, the applicant should be able to provide you with a schedule that fits your needs. If you are looking for a housekeeper who is available only on the weekends, the applicant should be able to provide you with a schedule that fits your needs.
Sample Answer: I am available Monday through Friday from 8:00 AM to 5:00 PM. I am also available on Saturdays from 8:00 AM to 1:00 PM.
Question Overview: The ideal candidate will have a sense of responsibility and honesty. The candidate should be able to explain what they would do with the watch, and how they would handle the situation. Would the applicant return the watch to the owner? Would the applicant keep the watch for themselves?
Sample Answer: I would return the watch to the owner. I believe that if someone loses something, they should be given the opportunity to retrieve it.
Question Overview: Housekeepers often work long hours. The ideal candidate should be able to work a minimum of five hours per day. Focus on the applicant's ability to work long hours and why they are confident in their ability to do so.
Sample Answer: I am confident that I can work afternoons because I have done so in the past. In my last housekeeping position, I was required to work a minimum of five hours per day.