Question Overview: Leadership is an important part of the property manager's role. The candidate must be able to lead by example and inspire confidence in their subordinates. They must also be able to delegate tasks effectively and efficiently. Look for a combination of assertiveness and empathy. The candidate should be able to lead by example and inspire confidence in their subordinates.
Sample Answer: I am a natural leader who is able to motivate others to achieve goals. I am also very empathetic and am able to relate to my team members on a personal level.
Question Overview: This will allow you to see how the applicant reacts to stressful situations. They should be able to handle difficult tenants and property issues with professionalism. Look for a sense of control and a willingness to learn from their mistakes. The candidate should be able to explain how they handled the situation and what they learned from it.
Sample Answer: I had a tenant who was very difficult to work with. She was constantly late on her rent and caused problems for other tenants. I tried working with her, but she wasn't interested in cooperating. I had to evict her.
Question Overview: This is a great opportunity to see how the candidate thinks. They should be able to identify their strengths and weaknesses and how they plan to overcome any obstacles. The answer should be specific and demonstrate a willingness to learn.
Sample Answer: I would like to learn more about the property management software you use. I'm currently using a different program and would like to make the switch.
Question Overview: This is a common interview question that allows you to see how the applicant will handle themselves in an interview. They should be able to discuss their greatest strength and weakness in a positive manner. The candidate should be able to explain how they are working on their weakness and what they do to make it a strength.
Sample Answer: My greatest strength is my ability to communicate with people. I'm always willing to listen and work with others. My weakness is that I have a tendency to overwork myself. I'm working on delegating tasks more often so I can spend more time with my family.
Question Overview: This question will help you determine if the applicant is able to work independently and meet deadlines. They should be able to work well with others and be willing to take on additional responsibilities. The candidate should also be able to work well under pressure and have a flexible schedule.
Sample Answer: I prefer a schedule that allows me to work independently while still meeting deadlines. I'm also willing to take on additional responsibilities when needed.
Question Overview: This is a fun question that allows you to see the applicant's personality and sense of humor. It's important to note that they should be able to work well with others. The candidate should be able to demonstrate their ability to work with people of all backgrounds and personalities.
Sample Answer: I would be the guy who builds the raft and gets everyone off the island.
Question Overview: This question allows you to see if the applicant has a passion for property management. Their answer will also give you an idea of their career goals. Listen for enthusiasm and a sense of purpose. Their answer should be specific and reflect their desire to work in the property management industry.
Sample Answer: I would love to be a property manager. I love working with people and I love being able to help them achieve their goals.
Question Overview: This question will help you determine if the candidate is willing to relocate to another area. They should be willing to relocate if necessary.
Sample Answer: I am willing to relocate if necessary.
Question Overview: This will give you insight into the candidate's ability to handle difficult situations. Look for a sense of control and a willingness to find a solution. The applicant should be able to communicate effectively and efficiently. They should also be able to explain how they handled the situation and what they learned from it.
Sample Answer: I had a tenant who was very difficult to work with. She was constantly complaining about everything. I tried to be as accommodating as possible, but she just wouldn't budge. I finally had to let her go.
Question Overview: This question is designed to see if the applicant is a team player. They must be able to work well with others and demonstrate a willingness to collaborate. The candidate should also be able to identify the qualities that make a team successful.
Sample Answer: I believe that a team is only as strong as its weakest member. I always try to encourage my team members to be their best and to support one another.
Question Overview: The property manager candidate should be able to handle difficult situations with tact and professionalism. They must be able to remain calm and focused in order to resolve the issue. Look for a sense of empathy and a willingness to listen to the customer's concerns. The candidate should also be able to explain how they would handle the situation if it were to arise again.
Sample Answer: I would listen carefully to their concerns and try to understand their point of view. I would then explain how I would address the situation if it were to arise again.
Question Overview: This question allows you to see how the candidate views their role within the company. They should be able to explain how they will contribute to the company's success. Their answer should include a sense of passion and dedication. The candidate should also be able to demonstrate their ability to work well with others.
Sample Answer: I'm very passionate about my work and I'm always looking for ways to improve my skills and knowledge. I'm also dedicated to the success of my company and its clients.
Question Overview: The answer to this question will give you insight into the applicant's motivation and desire to work for your company. They should be able to explain why they want to work for your company specifically. Their answer should be specific and reflect a genuine interest in the position.
Sample Answer: I've been a property manager for five years and have always admired your company. I'm excited about the opportunity to work with you and your team.
Question Overview: This question allows you to see if the applicant is a well-rounded individual. Their answer will reflect their personality and interests. Look for a sense of balance and a healthy lifestyle. Their answer should be positive and upbeat.
Sample Answer: I enjoy spending time with my family and friends. I also like to read and travel.
Question Overview: This question is designed to see if the applicant has a long-term career plan. It also allows you to see if they have goals and aspirations beyond the position you are hiring for. The candidate's answer should be positive and reflect their desire to succeed in the property management industry.
Sample Answer: I dream of owning my own property management company.
Question Overview: The candidate's answer will reflect their experience in the field. Look for confidence and a sense of accomplishment when the candidate replies. Their answer should be direct and specific rather than approximate. The candidate should know how many years they've been in the field. This shows attention to detail and commitment to the work they do.
Sample Answer: I've been in property management for four years now.
Question Overview: This is a general question that allows you to see how the candidate presents themselves. Look for confidence and a sense of accomplishment. They should be able to speak about their experience and education in a way that demonstrates their passion for the field. The candidate should be able to speak about their strengths and weaknesses in a professional manner.
Sample Answer: I've been working in property management for over 10 years. I've managed residential and commercial properties. I'm currently working on my real estate license. I'm also working toward my CPM designation.
Question Overview: The candidate's answer will reflect their knowledge of the real estate market and their ability to remain current on industry trends. Look for keywords that indicate their experience in the field. The candidate should be able to explain how they have used their experience to help them succeed.
Sample Answer: I've been in the real estate market for over ten years. I've worked with buyers and sellers, investors and tenants. I've also worked with property management companies and other professionals in the industry.
Question Overview: This question will give you insight into the candidate's ability to handle obstacles and challenges. Look for a sense of determination and a willingness to find solutions. The candidate should be able to identify the obstacle and explain how they overcame it. They should also be able to discuss how they were able to maintain a positive attitude throughout the process.
Sample Answer: I had to deal with a tenant who was very difficult to work with. I had to be very patient and understanding with her. I was able to resolve the situation by working with her and her family.
Question Overview: The applicant's response will give you an idea of their personality and work ethic. Look for words that demonstrate their ability to work well with others, their sense of humor, and their level of professionalism. Their answer should also be brief and to the point.
Sample Answer: I would describe myself as professional, efficient, and positive.