Question Overview: You want to hire someone who's confident and comfortable with their own personal brand. You want to hire someone who's able to communicate clearly and effectively. You want someone who's able to express themselves in a way that makes you feel like they're a good fit for your store.
Sample Answer: I'm a hard worker and I'm always looking for new ways to improve my skills. I'm always eager to learn new things and I'm always willing to help out my co-workers.
Question Overview: You want to hire someone who's friendly and outgoing, but not so much that they're pushy or aggressive. You want someone who's confident and comfortable with themselves.
Sample Answer: My friends would describe me as a friendly person who is always willing to lend a hand.
Question Overview: This is an important question because you want your sales assistants to be able to help customers find the latest trends and products. You also want them to be able to make recommendations for customers who are looking for something new. Look for an answer that includes a few examples of how the candidate stays up to date with the latest trends.
Sample Answer: I read fashion blogs and magazines, and I also follow a few brands on social media. I also watch TV shows that feature fashion.
Question Overview: You want to hire someone who has a positive attitude about their hero and can explain why they admire them so much. You want to hire people who are motivated by their heroes and have a desire to be like them.
Sample Answer: I admire my hero because he's a hard worker and is always willing to help others.
Question Overview: You want to hire someone who's familiar with the brand and can explain it to customers. You want a sales assistant who can answer questions about the brand and its products. You also want someone who can give you specific examples of how the brand is different from its competitors.
Sample Answer: Superdry is a British brand that's known for its high-quality products. The company is known for its use of innovative fabrics and designs.
Question Overview: This question is a great way to see how much research your candidate has done on your company. You want someone who's familiar with your company and its products, and who's able to demonstrate that they know what you do and what sets you apart from your competitors.
Sample Answer: I know that you are a family-owned business that has been in the community for over 30 years. I also know that you have a wide variety of products and services to meet the needs of all customers.
Question Overview: You want to hire someone who's familiar with your products and can answer this question without hesitation. Look for an answer that includes the brand names and the reasons why they're not available in the UK.
Sample Answer: We don't carry brand X because it's not a very popular brand in the UK. We don't carry brand Y because it's a very expensive brand.
Question Overview: You want to hire someone who can cook and enjoys cooking. This will help them be more comfortable in the kitchen and will also give them a sense of pride in their work. You want someone who's willing to learn and grow as a cook, so they can be a valuable asset to your team.
Sample Answer: I love making pasta dishes because they're so versatile.
Question Overview: You want to hire someone who is enthusiastic and willing to go the extra mile. You want to hire someone who is a team player and can work well with others. You want a candidate who can demonstrate that they're able to work well under pressure and will be able to handle the stress of a busy store.
Sample Answer: I think being a team player is important because it allows me to work with other employees to help customers find what they need. I am always willing to go the extra mile for my customers.
Question Overview: You want to hire someone who can acknowledge their weaknesses and explain how they're working to improve them. You also want to hear about their strengths and how they've been able to use them to their advantage.
Sample Answer: I'm a perfectionist and sometimes I get too caught up in making sure everything is perfect. I'm working on being more flexible and not getting frustrated when things don't go as planned.
Question Overview: You want to hire someone who's a fan of your store's products and who has a sense of style that's similar to your store's. You don't want someone who's going to push their own personal style on your customers.
Sample Answer: I love the way the models in the latest catalog look in the new fall line.
Question Overview: You want to hire someone who's engaged in social media and has a presence online. Look for a candidate who follows brands in your industry and is active on social media. You want someone who's not shy about posting on social media, but not someone who's constantly posting or tweeting.
Sample Answer: I follow a lot of brands in the retail industry, including yours. I also follow a few local businesses that I like.
Question Overview: You want to hire someone who's going to be able to handle the responsibilities of the job and not feel overwhelmed. Look for an answer that includes examples of specific tasks that the candidate will be doing on a daily basis. You want someone who's going to be able to take initiative and be proactive, but not so much that they're going to be stepping on your toes or doing things without your approval.
Sample Answer: I would be responsible for greeting customers, assisting them with finding the right product, and making sure they have a positive experience in the store.
Question Overview: You want to hire someone who can think on their feet and make decisions quickly. You want a candidate who can give you an example of a situation they were in where they had to make a decision quickly and how they handled it.
Sample Answer: If I saw that a customer was unhappy with their purchase, I would ask them if they would like to exchange it for something else.
Question Overview: You want a candidate who's familiar with the brands you carry in your store and can speak to them intelligently. You also want someone who's knowledgeable about the products you carry and can answer questions about them.
Sample Answer: Inditex is the parent company of Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home, Uterqüe, and Zara Woman.
Question Overview: You want to hire someone who is able to work well with others and is a team player. You want a candidate who can give specific examples of how they worked with a teammate and what they learned from the experience.
Sample Answer: I learned how to be more patient and how to listen better.
Question Overview: You want to hire someone who's passionate about their job and who will be enthusiastic about working for your company. You want an applicant who will be able to give you a detailed answer that shows they're excited about the job and the company.
Sample Answer: I love pizza! I like to get a slice of pepperoni pizza for lunch every day.
Question Overview: You want to hire someone who is up-to-date on the latest trends and can give you examples of how they stay informed. Look for a candidate who can explain how they keep up with the latest trends and what their favorite brands are.
Sample Answer: I follow fashion blogs and magazines to stay up-to-date on the latest trends. My favorite brands are Michael Kors and Coach.
Question Overview: This is a question that you want to ask of all of your applicants. You want to know if they've worked in a retail environment before and what their experience has been. You want to hire someone who's been able to learn from past experiences and apply that knowledge to your store.
Sample Answer: I have worked in retail for the past three years. I have learned how to make customers feel welcome and comfortable. I have also learned how to work with a team.
Question Overview: You want to hire someone who can do basic math in their head. You don't want to hire someone who has to pull out a calculator every time they need to do a simple addition or subtraction.
Sample Answer: I'm very good at math and can do it in my head.