Question Overview: An ideal candidate will have a good reason for wanting to be a shift manager. They should be able to explain why they want to be a shift leader and why they are the right person for the job.
Sample Answer: I want to be a shift leader because I enjoy working with people and I enjoy helping them reach their goals. I have experience in this position and I know I can do a good job.
Question Overview: An ideal candidate will be able to work well in a team. They should be able to work with their team members and help them reach their goals. They should be able to work with their team members and help them reach their goals.
Sample Answer: I have worked in a team for many years. I have learned how to work with my team members and help them reach their goals. I am confident that I can handle working in a team.
Question Overview: A good shift manager should be a leader. They should be able to lead their team and motivate them to reach their goals. An ideal candidate should be able to define a leader.
Sample Answer: A good leader is someone who can motivate their employees and lead them to reach their goals.
Question Overview: An ideal candidate will be able to name something they are proud of in their resume. This can be a promotion, a good review or a special achievement. This question will show you their ability to be proud of their achievements and how they are able to use them as an advantage in your company.
Sample Answer: I'm most proud of my promotion to shift manager because it was a big achievement for me. I worked hard to get this promotion, and I'm proud of my success.
Question Overview: An ideal candidate will have a plan for their future. They should have a goal and be able to explain how they plan to achieve it.
Sample Answer: In five years, I see myself as a store manager. I want to be in a position where I can make an impact on the company's performance.
Question Overview: An ideal candidate should be able to handle difficult situations with a positive attitude. They should be able to keep their cool and think clearly when faced with a difficult situation.
Sample Answer: I have been in situations where I had to deal with a lot of stress and pressure. I have learned how to stay calm and think clearly. I have also learned how to keep my cool in a stressful situation.
Question Overview: A good shift manager will be able to handle a complaint from a customer. They should be able to listen to the customer and understand their point of view. They should be able to apologize on behalf of their employee and find a way to right this wrong for the customer.
Sample Answer: If a customer complains to me about an employee, I would apologize on behalf of my employee and find a way to right this wrong for the customer. Then, I would also find this as an opportunity to train the employee.
Question Overview: An ideal candidate will have a good reason for wanting to work with your company. They should be able to tell you why they want to work with your company and why they are the best candidate for the job.
Sample Answer: I want to work with your company because I believe it is a great opportunity for me to grow as a shift manager. I am confident that I will be able to manage your team well and help them achieve their goals.
Question Overview: A shift manager will be required to handle stressful situations with employees, customers and other co-workers. An ideal candidate will name some of these situations and how they handled them. If they name a situation, they most likely handled it well. Choose someone who is aware of the important and ideal situations to handle.
Sample Answer: I have handled stressful situations with my employees by listening to them and giving them a chance to explain their side of the story. I believe that communication is the key to solving any problem.
Question Overview: An ideal candidate will have a clear idea of what they expect from your company. They should be able to tell you what they expect from your company and how they can contribute to your company.
Sample Answer: I expect BoJangle's to be a fun and exciting place to work. I expect to be able to work with a great team that is dedicated to serving customers. I expect BoJangle's to be a place where I can grow and learn new things.
Question Overview: An ideal candidate will have a flexible schedule. They will be able to work any day of the week. They should be able to start work as soon as possible.
Sample Answer: I can start working for your company as soon as possible. I have no other commitments that would interfere with my job.
Question Overview: An ideal candidate will know the physical demands of this job. They should be able to describe the physical requirements of the job and how they will be able to perform the job.
Sample Answer: I know that this job requires a lot of physical work. I'm confident that I can perform the physical requirements of this job.
Question Overview: A good shift manager will know how to handle an angry customer. They should be able to solve the problem and make the customer happy. An ideal candidate will have a plan to solve the problem and make the customer happy.
Sample Answer: If I were an angry customer, I would approach the situation with respect and politeness. I would try to understand their side of the story and find a way to fix it.
Question Overview: An ideal candidate will have flexible working hours. They should be able to work at any time of the day. If they have a family, they should be able to work around their family's schedule.
Sample Answer: My working hours are flexible. I can work from 7 am to 3 pm or from 3 pm to 11 pm. I can also work on weekends if needed.
Question Overview: An ideal candidate will have a good reason for leaving their last job. They should be able to explain their reason in a professional manner. If they left their last job because they were fired, they should not say this in their answer.
Sample Answer: I left my last job because I wanted to work in a company that had more opportunities for growth.
Question Overview: A good shift manager should be a leader. They should be able to motivate their employees and help them reach their goals. An ideal candidate will have a strong leadership skills and will be able to show you examples of their leadership skills.
Sample Answer: I have demonstrated my leadership skills at my previous job. I was able to motivate my team to reach their goals and help them achieve their personal goals.
Question Overview: This question is a fun way to end the interview. It is a good way to see how the candidate reacts to a silly question. It is also a good way to see if they are able to relax and have fun.
Sample Answer: My favorite fruit is watermelon.
Question Overview: An ideal candidate will be someone who is aware of the company's mission and values. They should be able to explain why they chose to work at Wawa. They should also be able to explain why they are a good fit for the position.
Sample Answer: I chose to work at Wawa because I believe in the company's mission and values. I'm a hard worker and I'm confident that I can help Wawa grow.
Question Overview: An ideal candidate will be able to work alone and not need constant supervision. They should be able to work independently and not need constant guidance.
Sample Answer: I have worked in a team environment before, but I am also comfortable working alone. I have proven this in my previous job as a shift manager.
Question Overview: This question is not directly related to the job, but it is a good way to get to know the candidate. If they say something like "I like healthy food", it is a good sign that they are aware of their health and their diet.
Sample Answer: My favorite food is sushi.